Effective date: 7 September 2026

1. About these terms

These terms govern your use of friendlyconsulting.co.uk (the “Website”). By using the Website, you agree to these terms. If you do not agree, please stop using it.

The Website is operated by Friendly Consulting Ltd (“we”, “us” or “our”), a company registered in England and Wales under company number 12893264. Our registered office is 185 Angel Place, Fore Street, London, N18 2UD. You can contact us at info@friendlyconsulting.co.uk.

2. Website information is not professional advice

Content on the Website is provided for general information only. It does not constitute accounting, tax, legal, investment or other professional advice and should not be relied upon as advice tailored to your circumstances. Tax rules and filing requirements can change, and their application depends on the facts of each case.

You should obtain appropriate advice before acting or refraining from acting on Website content. We do not guarantee that the Website is complete, accurate or up to date at all times.

3. Enquiries and client engagements

Sending an enquiry, requesting a consultation or supplying information through the Website does not by itself create an accountant-client relationship or oblige us to accept an engagement. We become responsible for professional services only after we have completed any required identity and anti-money laundering checks, agreed the scope and fees, and issued or accepted an engagement letter or other written agreement.

Any professional services will be governed by that engagement letter and any service-specific terms. If there is a conflict between these Website terms and an engagement letter, the engagement letter governs the professional service.

4. Your responsibilities

When using the Website or contacting us, you must:

• provide information that is accurate and not misleading;
• avoid submitting unlawful, defamatory, harmful or infringing material;
• not attempt to gain unauthorised access to the Website, server or connected systems;
• not knowingly introduce malware, viruses or other harmful code; and
• not use the Website in a way that breaches applicable law or interferes with another person’s use.

5. Availability and security

We may suspend, withdraw or change any part of the Website without notice. We do not promise that it will always be available, uninterrupted or free from errors or harmful components. You are responsible for using suitable security protection and for keeping copies of information you send to us.

6. Intellectual property

Unless otherwise stated, we own or license the intellectual property rights in the Website and its content. You may view, download or print reasonable extracts for your own personal or internal business use. You must not reproduce, sell, publish, modify or commercially exploit Website content without our prior written permission, except where the law permits.

7. Third-party links

The Website may contain links to third-party websites or services. These links are provided for convenience only. We do not control or endorse third-party content and are not responsible for its availability, security, privacy practices or accuracy.

8. Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

To the fullest extent permitted by law, we exclude implied conditions, warranties and representations relating to the Website. We are not liable for loss arising solely from reliance on general Website information, inability to access the Website, or third-party websites. If you use the Website for business purposes, we will not be liable for indirect or consequential loss, loss of profit, revenue, business, opportunity, anticipated savings, goodwill or data arising from Website use.

9. Privacy and cookies

Our Privacy Policy explains how we use personal information. Our Cookie Policy explains how the Website uses cookies and similar technologies.

10. Changes

We may update these terms from time to time. The revised version applies from the effective date shown above. Please check this page periodically.

11. Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory rights you may have as a consumer in another part of the United Kingdom.

12. Contact

Questions about these terms may be sent to info@friendlyconsulting.co.uk or by post to Friendly Consulting Ltd, 185 Angel Place, Fore Street, London, N18 2UD.